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Privacy Statement

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General: Silver Star Limousine is committed to protecting your privacy.  This Privacy Policy will explain to you our policies for collecting, using, and disclosing personally identifiable information that you provide to us. By submitting your personally identifiable information to us you agree to the terms of this Privacy Policy.
We comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  We have certified that we adhere to  the  Safe  Harbor Privacy  Principles of  notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.   This Privacy Policy covers sites administered by us on behalf of customers and all information held by us and processed using systems associated with our services.
This Privacy Policy and our privacy practices have been reviewed by eTrust, and have been awarded eTrust’s “PrivacyTrust Seal.”    In addition, our privacy practices and this Privacy Policy comply with eTrust’s program requirements including transparency, accountability and choice regarding the collection and use of personal information. eTrust's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.

Why We Collect/How We May Use Personally identifiable Information:   We collect personally identifiable information in order to, among other things, (a) set up and provide services to our customers, (b) process customer payments, (c) improve our services, and (d) communicate with our customers. Customers may opt out of providing information covered by this Privacy Policy by declining to be customers. Providing this information is required to become a customer.

Sources of Personally identifiable Information: We receive and collect personally identifiable information from a variety of sources as we interact with our customers and with the public.  These sources include:

  • E-mails, correspondence, and applications we receive from all sources.
  • Cookies, URLs, web beacons, and other web identifiers we receive from visitors to our web sites.
  • Credit card and credit information we receive as part of our billing and collection functions.
  • Telephone calls, chat sessions, and blog postings we receive from all sources.
  • Account information provided by our customers.
  • Information posted on the Silver Star Limousine blog.

What Information We May Collect: Due to the nature of our business, we collect a wide variety of personally identifiable information, including:

  • Personal data such as individual names, addresses, telephone numbers, credit card numbers, and e- mail addresses.
  • Business data such as business names, addresses, telephone numbers, credit card numbers, and e- mail addresses.
  • Non-personally  identifiable  information  for  aggregation  such  as,  among  other  things,  visitor browser type and screen resolution.

Information We May Disclose To Third Parties: Silver Star Limousine does not sell or rent any personally identifiable information we collect to third parties.  However, we may disclose or transmit personally identifiable information to third parties for specific purposes and situations, including:

  • In response to a subpoena, court order, or other valid legal process.
  • To process or collect customer payments.
  • To enable third-party vendors to provide specific services to Silver Star Limousine, including, among others, retargeted ad placement services and website tracking, recording, testing, and optimization services.
  • To prevent, investigate, or stop illegal or malicious activities including violations of our acceptable use policy, threats to our facilities, and threats to the physical safety of any person.
  • To our affiliated companies or to any entity that acquires majority control of us or one of our business units through merger, acquisition, consolidation, or otherwise.

Note that any information submitted on the Silver Star Limousine blog is immediately viewable by the public.

Payment Information: We only collect payment from customers who have agreed to our terms of service. This information is protected using industry standard methods. We do not collect financial information from non-customers through or generally through our public website. When you provide us with payment information it is collected on our payment page. Payment information you provide to us is stored on our servers and debited as set out in our terms of service. When we are contacted by an individual who is authorized to make changes to your account, we will remove, delete or add payment methods. When we collect payment information from you, it is SSL encrypted from end-to-end. Credit card information that is stored by us is encrypted on our servers. Credit card charges are executed through a merchant processing gateway, and all transactions are encrypted during execution.

External Links: We have no control over the privacy policies of web sites whose links appear on our site(s). Please review the privacy policies of those linked sites for an understanding of how they use information they collect from you.

E-Mail Opt-Out: You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails.

Cookies.  Cookies are small data files that are placed automatically on a customer’s computer by our computers.  These data files are read by our computer to determine whether you have visited our site before, how often, the length of time and which pages you view.  We use cookies to keep customers logged into our service, to collect transactional information about where our customers go during their use of our services and how they behave as well as to set language preferences.  Cookies are not used in conjunction with personally identifiable information, and, other than as necessary to keep a customer logged into the services, do not identify an individual.  Information collected using cookies is not sold by us, or used outside the services, other than as necessary to provide the services to customers.

Minors: The Silver Star Limousine website is not designed to be used by minors under 14 years old. It is not our intent to gather personally identifiable information about anyone below the age of 14.

Appropriate Procedures: We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the information we collect from you.  However, we cannot guarantee that personally identifiable information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

Questions: If you have any questions or concerns about this Privacy Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..  
If a customer wishes to access and/or update the information we have collected, the customer may either login to our website or client systems and view and change its information. If a customer would like a list of systems related to its account, this can also be obtained by logging into our customer portal at www.ServerPortal.com.

Deletion and Preservation of Information. Information covered by this Privacy Policy may be deleted upon a customer’s request. We may keep information covered by this Privacy Policy for a period of six months from the date of a customer’s termination of their relationship with us, or as required by law. Also, you may request that we update or correct your personally identifiable information by contacting us at (800) 640-2782 (U.S.) or (914) 476-3311 or by writing us at:

Silver Star Limousine
47 Ash Street
Yonkers, NY 10701

Updates: We may periodically update this Privacy Policy without notice to you.   If we modify this Privacy Policy, we will provide notice to customers via email and display a banner on https://www.  silverstarlimo.com for thirty days following a change.  Please refer to this Privacy Policy regularly to remain updated about our current privacy policies.  Your continued use of our services after we post an updated Privacy Policy serves as your acceptance of that updated policy.